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Terms And Conditions

The following terms refer to how gaiabio.gr collects, uses, maintains and discloses information collected from users (hereinafter “User”) of gaiabio.gr. This privacy policy applies to the website and all information, graphics and services offered by gaiabio.gr

Personal Identification Information

We may collect personal identification information from Users in a variety of ways including when signing up for the site, using our site’s contact form, signing up for the newsletter or through other activities and services available on our site. Users may be asked, where applicable, their email address and their first and last name. However, Users can visit our site anonymously. The collection of personal identification User information only takes place provided that they voluntarily submit this information. Users have the right to refuse to provide personal identification information, but may not be permitted to use specific site services.

Non personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our site. Non-personal identification information may include browser name, computer type, and technical information about how users are linked to our site, such as the operating system used and ISPs, as well as other similar information.

Web Browser Cookies

Our site may use cookies to improve User experience. The User’s browser places cookies on their hard drive for record keeping purposes and sometimes to monitor information related to them. The user may choose to set the web browser to deny cookies or to notify you when cookies are sent. In this case, some parts of the site may not work properly.

 How Collected Information is Used

Gaiabio.gr may collect and use the personal information of Users for the following purposes:

–  Customer service improvement

The information you provide helps us respond to your need for customer service and support more effectively.

– Adaptation in order to optimize user experience.

We can use all the information collected in order to understand how all our Users use the services and resources provided on our site.

– Improvement of our site

We may use the feedback you provide us with to improve our products and services.

How we Protect your Personal Information.

We use appropriate practices for the collection, storage and processing of data, with a host server firewall and other security measures for protection against unauthorized access, modification, exposure or destruction of your personal information, username, password, transaction information and of data stored on our site.

The exchange of sensitive data between the Website and its Users is done through a secured SSL communication channel and is encrypted and protected by digital signatures. Our site also complies with PCI vulnerability standards in order to create the safest possible environment for users.

Common Use of Personal Information

We do not market or rent personal user information to third parties. We may share general aggregated demographic information that is not linked to personal identification information related to visitors and Users with our business partners, trusted partners, and advertisers for the purposes described above.

What are your Rights on your Personal Data?

As for your personal information we keep, you can request a file to be exported or request the deletion of your data. The data we need to keep for security, administrative or legal purposes is not included.

What Data Breach Procedures are at our Disposal

In the event of a data breach, such as, loss, corruption, unauthorized disclosure or access, personal data transfer, storage or other processing, we will notify you as soon as we become aware of it.

How to Check, Update, Get a Copy, or Delete your Data

You can review and update your information at any time by emailing us at gaiape@otenet.gr. If you would like to delete or receive a copy of your data on our site, please send a message to the Data Protection Officer at gaiape@otenet.gr. We will deal with this immediately. 

 How Long we Keep your Information

When you register as a customer, we process and maintain your personal information collected about you, until you request their deletion (in accordance with laws and regulations).

Third-Party Websites

Online bookings are the responsibility of third parties acting as our official partners. Their websites have their own privacy and customer service policies. Credit card information is processed and provided to us in order to charge Users for goods and services they have already agreed to pay for. We do not retain, share, store or use any personal identification information or credit card information for additional purposes.

Users may find promotional or other content on our site that links to the sites and services of our affiliates, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links appearing on these sites and are not responsible for the practices used by sites linked to or from our site. In addition, these sites or services, including their content and links, may change constantly. These sites and services may have their own privacy and customer service policies. Browsing and interacting with any other site, including those linked to our site, are subject to the terms and policies of each site.

Advertising

Ads appearing on our site may be determined by advertisers who are able to set cookies. These cookies allow the ad server to recognize your computer each time it sends you an online ad to compile non-personally identifying information about you or other Users using your computer. This information allows ad networks to, among other things, provide targeted ads that are likely to be more of interest to you. This privacy policy does not cover the use of cookies by any advertiser.

Changes to this privacy policy

Gaiabio.gr has the sole discretion to update this privacy policy at any time. When we do so, we will review and update the date at the bottom of the page. We encourage users to check this page frequently for any changes, in order to keep informed on how we protect the personal information we collect. You should acknowledge and agree that it is your responsibility to periodically review this Privacy Policy and any amendments thereto.

Acceptance of the terms of use of the site

By using this site, you declare that you agree to be bound by the policy and terms described on this page. If you do not agree with this policy, please do not use our Site. The continued use of the Website after any changes to this policy automatically constitutes agreement to such changes.

Contact us

If you have any questions about this Privacy Policy, the practices of this site or your transactions with this site, please contact us at: gaiape@otenet.gr.

This document was last updated on October 15, 2019